Hello, I’m Matt Tracey. If you’re feeling stuck, or have a problem with your computer or devices I can help…

I can help with setting up your broadband router, network and wi-fi. Setting up of iPhones, iPads and Android devices. Installation of computers (PC and MAC), printers, peripheral devices and software. Virus, malware and obsolete software removal. Training, problem-solving and out of hours service, explained in plain English, and all at very reasonable prices!

It costs you nothing to find out if I can help, call me on 07833 323 992 (or any of the numbers below) and I’ll happily give you some advice for free.

Pricing

  • Tier 1 – Remote access. This will be the cheapest level of support using the Secure Zoho facility. It will charged at £45.00 for the first hour, and then £22.50 for every subsequent half hour. This will be on a per session basis. Remote control sessions can only be offered for problems involving computers that have a working internet connection. I cannot take control of printers, setup printers, iPads or other external devices remotely as Zoho does not support this.
  • Tier 2 – Home Visit. This level of support will be charged at £48.00 for the first Hour and then £24.00 for every subsequent half hour. This also will be on a per visit basis. This level of support will include all previous support options.

Please rest assured during these continued difficult and uncertain times, that I will always do my best to accommodate your IT needs.

I am at your service so please contact me on any of my normal numbers:

  • 07833 323992 (Mobile)
  • 01489 662012 (Hedge End Area)
  • 01962 360017 (Winchester Area)
  • 02380 012017 (Southampton Area)
  • 01329 690417 (Fareham/Stubbington Area)
  • 02393 990085 (Gosport/Portsmouth Area)

If unfortunately you find I am unavailable (e.g. with another customer) you will be diverted to leave a voice-mail/message.

I will get back to you as soon as possible.

With over 3500 & 99.5% satisfied customers since I established my business in 2003, I would like to thank you for your valued support.
With your help, I look forward to sustaining my business through these unprecedented times so that I can continue to develop, grow and keep you – my customer – satisfied.

I will endeavour to keep you updated on the support packages I am able to offer.

Thank you for your continued custom and support.

Matthew Tracey

Mouse over the services panels below to see how I can help…

Mac and Android Devices

Android tablets, smartphones, iPads and iPhones - set up to suit you, no problem

Errors and Viruses

I can fix computer and software errors, remove viruses and malware, and improve security

Broadband and Wi-Fi

Questions, installation, trouble-shooting and fixes, I can sort out your online connections

Set-Up and Connect

Let me set your system up as you want it, or sort it out if something isn't working

Stuck and Confused?

Have some FREE ADVICE, no problem. Just call me on 07833 323 992 and tell me what's up...

Software

Let me help to install and set-up your software to get you up and running without any fuss

From 1st April - Tier 1 – Remote access. £45.00 first hour, £22.50 for subsequent half hour. Tier 2 – Home Visit. £48.00 first hour, £24.00 for subsequent half hours.

Opening Hours

12 hours a day, 6 days a week, from 9am until 9pm Monday to Saturday

When You’re Out & About

I can help you stay connected on the move or on holiday
2003

Thats when I started my business

Wow!! Time Flies

99.5%

Success rate

You can’t win them all

3500

Happy Customers (and rising!)

I cover this area and you can reach me on any of the numbers shown…

Calls may be recorded for training and quality purposes

Hear what my clients have to say…

Very helpful & efficient, would definitely recommend. thank you, Jeanette

Once again Formatt to the rescue, came at a drop of a hat to help me till 9.30 at night sorry Matt.
Thanks for finding and removing the malware from my computer, and explaining everything clearly without making me feel stupid! Excellent service.
Matt has provided a fab service yet again in untangling my games-addiction viruses and also set up Jenny’s at-home business needs which she had been wrestling with for 2 weeks, got Geraldine connected when she changed over to a bundle, and found the right cable for Sue to watch sport directly streamed from New Zealand. Great all-round service! Love these customer information bulletins too.
Thanks for trying to set-up my new email account – you tried so hard and we had a few obstacles but eventually we got it sorted. Excellent service and I would definitely recommend you. Kind regards Jenny
Thank you Matt for fixing both David E T and my computer problems great friendly service. Would recommend you to anyone.

If you don’t need me right now, add me to your favourites or bookmarks, but just in case your internet connection fails and you can’t get online, make a note of my phone number and e-mail. If your computer fails I’ll get you up and running.

Join my Facebook Page

Contact Form Removal

I am sorry to announce that the contact form has been removed due to a high level of spam messages

Need a hand? Give me a call…

07833 323 992 / 01489 662 012

(Or any of the numbers above)

I’m available from 9am until 9pm Monday to Saturday.

© Copyright - For-matt 2018